RAGNARS Privacy Policy

Last updated: February 2, 2019

Your privacy is important to us. It is RAGNARS policy to respect your privacy regarding any information we may collect from you across our website, https://ragnars.co/ and other sites we own and operate.

At RAGNARS we are committed to maintaining a trusted relationship with our clients and visitors. Therefore, we do not sell or trade lists of our clients or visitor data with third parties for marketing purposes. So you are kept in the light on what we do, we have created this Privacy Policy in easy to understand English explaining what data of yours we collect, what we do with it, in what limited circumstances we may disclose it to others and how we keep it all secure.

Information we collect

When you visit our site we use a third party service Google Analytics to collect standard logging information such as what pages are visited and in which order. We use this to analyse clients and visitor behaviour as a whole and we do not collect, or instruct Google to collect personal information that can identify you. On our site you can subscribe to our newsletter. When you do this we collect some information - your email address and name so that we can keep you up to date with RAGNARS news and special offers, or in case we need to contact you to get more or clarify the information we do have. You can unsubscribe to our newsletters, and manage your contact preferences at any time by clicking the link in the bottom of every email we send out via MailChimp.

Registering with us and making a booking

When you register with us you become a client of RAGNARS, and we will then store the information you supply such as your name, email address and telephone number. This information is stored in our private database which is hosted in our private customer relationship management system within RAGNARS and no public access, using security and encryption technologies that are compliant with Payment Card Industry regulations. When you make a booking with us we also collect information such as your address and any other information you may supply at the time. The Stylist will receive information immediately as a booking has been made so each Stylist can take action on that booking and services the client in the best possible way. We also store this information so we can show you a history of bookings you have made on our platform. We never share your personal information with any other company without your consent. Payment details or credit card information are captured for each booking made, but those details are never stored on our systems, instead it is stored directly with our payment service provider, Stripe. We trust Stripe to look after our customer's data and card informations. You can read more about their security here - https://stripe.com/docs/security/stripe

Access to your personal information

Both Stylists & Clients are entitled to view, amend or delete the information about them that we hold. To do this please email our admin at info@ragnars.co. By law we have to action this within one month.